Legal
Privacy Policy
Effective Date: July 22, 2026
1. Information We Collect
When you use our website or contact us for repair services, we may collect the following types of information:
- Contact Information: Name, phone number, email address, and city/ZIP code that you provide through our contact form.
- Service Information: Appliance type, description of the problem, and any error codes you report.
- Automatically Collected Information: Our hosting provider (Cloudflare) collects standard server logs including IP address, browser type, referring pages, and timestamps. We use Cloudflare Web Analytics, a cookieless analytics service, to understand aggregate traffic to our site -- it does not use tracking cookies or build a profile of individual visitors.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your service requests and schedule repair appointments.
- To communicate with you about your repair, including appointment confirmations, diagnostic findings, and follow-up.
- To send you a confirmation email after you submit our contact form.
- To improve our website and services based on aggregate, anonymized traffic patterns.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: We use Cloudflare to host our website, process form submissions, send email, and provide anti-spam protection and analytics. Cloudflare's privacy policy is available at cloudflare.com/privacypolicy.
- Legal Compliance: We may disclose information if required to do so by law or in response to valid legal requests.
4. Data Storage and Security
Our website is hosted on Cloudflare's global network. Contact form submissions are transmitted via HTTPS and processed through Cloudflare Workers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We use Cloudflare Turnstile to protect our contact form from spam and automated abuse. Turnstile operates without using tracking cookies.
5. Google Reviews
The reviews shown on this site are retrieved directly from our public Google Business Profile at the time each page loads and are not stored by us beyond normal caching for performance. Reviewer names and profile photos are supplied by Google as part of that public listing; see Google's Privacy Policy for how Google handles that data.
6. Cookies and Tracking
Our website does not set any first-party tracking cookies. Two third-party scripts are loaded: the Cloudflare Turnstile widget (spam protection only) and the Cloudflare Web Analytics beacon (cookieless aggregate traffic analytics). Neither is used to track you across other websites.
7. Data Retention
Contact form submissions are retained in email form for as long as necessary to fulfill the purposes described in this policy, including for warranty and service-record purposes. Server logs retained by Cloudflare are governed by Cloudflare's data retention policies.
8. Your Rights
You have the right to request access to, correction of, or deletion of your personal information that we hold. To exercise these rights, please contact us at service@appliancesrepairpros.com or call +1 (206) 427-7323.
9. Third-Party Links
Our website may contain links to external sites (such as Wikipedia, Wikidata, Google, and manufacturer websites). We are not responsible for the privacy practices of these third-party sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: service@appliancesrepairpros.com
Phone: +1 (206) 427-7323
Hours: Mon–Sun 8:00 AM – 8:00 PM